CORONAVIRUS (COVID-19) RESOURCE CENTER Read More

MEDSTAR UNION MEMORIAL HOSPITAL

Hospital Type: Acute Care Hospitals

Hospital Owner: Voluntary non-profit - Other

Emergency Services: Yes

MEDSTAR UNION MEMORIAL HOSPITAL
State Average
National Average
Nurse Communication
Percent of patients who reported that their nurses Sometimes or Never communicated well
7%
7%
4%
Percent of patients who reported that their nurses Usually communicated well
16%
17%
15%
Percent of patients who reported that their nurses Always communicated well
77%
76%
81%
Doctor Communication
Percent of patients who reported that their doctors Sometimes or Never communicated well
5%
6%
5%
Percent of patients who reported that their doctors Usually communicated well
15%
17%
14%
Percent of patients who reported that their doctors Always communicated well
80%
77%
81%
Received help as soon as they wanted
Percent of patients who reported that they Sometimes or Never received help as soon as they wanted
15%
13%
8%
Percent of patients who reported that they Usually received help as soon as they wanted
23%
27%
22%
Percent of patients who reported that they Always received help as soon as they wanted
62%
60%
70%
Staff Explained Medicine
Percent of patients who reported that staff Sometimes or Never explained about medicines before giving it to them
18%
21%
17%
Percent of patients who reported that staff Usually explained about medicines before giving it to them
19%
18%
17%
Percent of patients who reported that staff Always explained about medicines before giving it to them
63%
61%
66%
Room & Bathroom Were Clean
Percent of patients who reported that their room and bathroom were Sometimes or Never clean
12%
10%
7%
Percent of patients who reported that their room and bathroom were Usually clean
19%
20%
18%
Percent of patients who reported that their room and bathroom were Always clean
69%
70%
75%
Area Quiet at Night
Percent of patients who reported that the area around their room was Sometimes or Never quiet at night
15%
14%
10%
Percent of patients who reported that the area around their room was Usually quiet at night
27%
30%
28%
Percent of patients who reported that the area around their room was Always quiet at night
58%
56%
62%
Hospital Rating
Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)
9%
10%
8%
Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)
24%
25%
19%
Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
67%
65%
73%

Phone

  • 410-554-2227

Address

  • 201 EAST UNIVERSITY PARKWAY
    BALTIMORE, MD 21218