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CORONAVIRUS (COVID-19) RESOURCE CENTER Read More

VA MARYLAND HEALTHCARE SYSTEM - BALTIMORE

Hospital Type: Acute Care - Veterans Administration

Hospital Owner: Veterans Health Administration

Emergency Services: Yes

Hospital Overall Rating:


VA MARYLAND HEALTHCARE SYSTEM - BALTIMORE
State Average
National Average
Nurse Communication
Patients who reported that their nurses Always communicated well
80%
74%
79%
Patients who reported that their nurses Usually communicated well
16%
19%
16%
Patients who reported that their nurses Sometimes or Never communicated well
4%
7%
5%
Doctor Communication
Patients who reported that their doctors Always communicated well
84%
75%
79%
Patients who reported that their doctors Usually communicated well
12%
18%
16%
Patients who reported that their doctors Sometimes or Never communicated well
4%
7%
5%
Received help as soon as they wanted
Patients who reported that they Always received help as soon as they wanted
61%
55%
66%
Patients who reported that they Usually received help as soon as they wanted
27%
29%
24%
Patients who reported that they Sometimes or Never received help as soon as they wanted
12%
16%
10%
Staff Explained Medicine
Patients who reported that when receiving new medication the staff Always communicated what the medication was for
75%
71%
75%
Patients who reported that when receiving new medication the staff Usually communicated what the medication was for
13%
17%
15%
Patients who reported that when receiving new medication the staff Sometimes or Never communicated what the medication was for
12%
12%
10%
Room & Bathroom Were Clean
Patients who reported that their room and bathroom were Always clean
69%
66%
72%
Patients who reported that their room and bathroom were Usually clean
19%
22%
18%
Patients who reported that their room and bathroom were Sometimes or Never clean
12%
12%
10%
Area Quiet at Night
Patients who reported that the area around their room was Always quiet at night
63%
55%
62%
Patients who reported that the area around their room was Usually quiet at night
26%
32%
28%
Patients who reported that the area around their room was Sometimes or Never quiet at night
11%
13%
10%
Given information about what to do during recovery
Patients who reported that YES, they were given information about what to do during their recovery at home
87%
84%
86%
Patients who reported that NO, they were not given information about what to do during their recovery at home
13%
16%
14%
Hospital Rating
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
69%
64%
71%
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)
23%
24%
20%
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)
8%
12%
9%
Would Patient Recommend Hospital
Patients who reported YES, they would definitely recommend the hospital
64%
63%
69%
Patients who reported NO, they would probably not or definitely not recommend the hospital
6%
8%
6%

Phone

  • 410-605-7016

Address

  • 10 NORTH GREENE STREET
    BALTIMORE, MD 21201